Sonnen Motorcars | 877-450-0202 | 740 Francisco Blvd. West, San Rafael, CA 94901 serving San Francisco

Customer Participation

European Delivery Customer Participation

Participation

Your Audi Dealer will review with you the terms of the customer agreement to ensure a clear understanding of the Audi European Delivery Program. Our goal is to provide you with peace of mind so you may relax and enjoy planning your journey.

Eligibility:

You must be at least 18 years of age and have a valid driver’s license, passport and US Social Security number.

Payment Terms:

You agree to pay for the vehicle in full prior to traveling to Europe for delivery of your new Audi.

The Dealer will contact you to complete the Bill of Sale / Sales Contract and request payment in full after your vehicle is built. Please note that standard lease rates apply through Audi Financial Services.


You agree to take delivery of your vehicle in Ingolstadt, Germany within sixty days from the date full payment is made. If you do not take delivery within sixty days, your vehicle will no longer be available for European Delivery.

Investment and Value Added Tax (VAT)

Customer agrees to purchase vehicle at Audi European Delivery Program price established by a participating Audi Dealer and return vehicle to authorized Audi drop off location within 90-days of delivery date from delivery center in Ingolstadt, Germany. VAT will be refunded by your Audi Dealer immediately following confirmation that the vehicle has been dropped off, within 90-days of the delivery date in Ingolstadt. If travel exceeds 90-days, VAT may not be refunded by your Audi Dealer.

Insurance Coverage, Export License Plates, Vehicle Registration

Comprehensive insurance and export license plates are provided by Audi for the first fifteen days while traveling in Europe. A Certificate of Insurance and vehicle registration will be provided upon vehicle delivery in Ingolstadt, Germany. This insurance covers the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.

You are responsible for purchasing additional insurance coverage and export license plates beyond fifteen days. If you wish to purchase additional insurance coverage and extend the expiration of export license plates (maximum of 90 days), arrangements can be made by contacting Audi European Delivery Headquarters by sending an email to europeandeliveryprogram@audi.com.

Documentation

Important documentation to carry includes Bill of Vehicle Sale / Sales Contract (provided by your Audi Dealer), International Factory Collection Form (will arrive in the mail two weeks prior to your departure), and your Vehicle Delivery Authorization form. Also your driver’s license, social security number, passport, and military PCS or Diplomat orders (if applicable).

Other important documentation to carry; Vehicle registration and Insurance certificate are important to have available for customs upon return.

Correspondence from Audi of America

Approximately Two Weeks After Dealer Order
Customer will receive a European Delivery welcome letter from Audi. This correspondence will include estimated vehicle production and delivery dates as well as the next steps required.

Approximately Four Weeks Prior to Departure
Upon vehicle completion, the dealer will notify the customer to finalize the sale. At this time the customer should confirm participation in the optional factory tour, complimentary transportation, and hotel accommodations. Also required is the customer’s preferred vehicle delivery date at the Customer Center, flight arrival, number of persons, confirmation of travel period, as well as copies of the owner’s driver’s license and passport for vehicle registration

Approximately Two Weeks Prior to Departure
Upon delivery confirmation from Germany, the customer will receive a final set of documentation in the mail from Audi. This will include a personalized confirmation and agenda, Authority for Vehicle delivery, and the International Factory Collection Form. This will be the final documentation needed before the customer’s journey.

Terms Of Use      |     Privacy Policy
Site Map  |  Sonnen Motorcars of San Rafael Dealer Websites by    © Copyright 2012