Sonnen Motorcars | 877-450-0202 | 740 Francisco Blvd. West, San Rafael, CA 94901 serving San Francisco

Delivery Process

European Delivery Delivery Process

Complimentary Accommodations and Logistics

Audi is pleased to offer a one room, one night, complimentary hotel accommodation for you and a guest. The program provides complimentary chauffeured transportation directly to the Audi Forum from Franz Josef Strauss airport in Munich (MUC), or if you prefer, to one of three Audi recommended area hotels. Complimentary hotel transportation will also be provided for those guests who have scheduled delivery for the following morning. At Audi Forum Ingolstadt, you and a guest can enjoy complimentary meals and non-alcoholic beverages all day in the Market Restaurant as well as a guided tour of our factory and a self guided museum tour.

* Additional charges may apply for hotel upgrades or surcharges during the months of Sept and October

Insurance Coverage, Export License Plates, Vehicle Registration

Comprehensive insurance¹ and export license plates are provided by Audi for the first fifteen (15) days while traveling in Europe. A Certificate of Insurance and vehicle registration will be provided upon vehicle delivery in Ingolstadt, Germany. This insurance covers the following countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom.  Vehicles are registered one (1) day prior to delivery which is applied to the 15 days coverage. Customers must keep this in mind when planning their schedule.

You are responsible for purchasing additional insurance coverage and export license plates beyond fifteen (15) days. If you wish to purchase additional insurance coverage (maximum of 90 days) and extend the expiration of export license plates, arrangements can be made by contacting Audi European Delivery Headquarters by sending an email to europeandeliveryprogram@audi.com.

Comprehensive Insurance Purchased (Program Price in Euros)

15 days - Complimentary
30 days - 200 Euros
60 days - 350 Euros
90 days - 650 Euros

¹There is a €1,000 deductible on comprehensive coverage. Allow one day for proper vehicle licensing prior to customer delivery.

Taking Delivery of your New Audi in Ingolstadt, Germany

Visit the Customer Center of Audi Forum Ingolstadt and Welcome to the heart of Audi!

The Customer Center of Audi Forum Ingolstadt lies at the vibrant epicenter of Audi. This is where you will take delivery of your new Audi! It is a direct expression of our philosophy and an effective medium for communicating the fascination of the Audi world. The Customer Center, “Audi museum mobile”, the “Market and Customer” building and the expansive Piazza, with their open design and transparent architecture, lend a unique flair.

Before our customers take delivery of their new Audi at the Customer Center of Audi Forum Ingolstadt, we welcome our customers to take a 120 minute guided tour of our factory and visit our world famous historical museum. This is when our customers will experience a vivid insight into the Audi philosophy, view and heritage. Thereafter, our customers will have a professional “walk around” of their new Audi and will learn how to operate their new vehicle and get a complete understanding of all features and benefits included with this incredible automobile. A fascinating experience to add to the excitement of your new car.

Location

Audi Forum Ingolstadt
D-85045 Ingolstadt
Phone +49 (0) 841 89-37575
Fax +49 (0) 841 89-41860

Please note:

  • The (0) is only necessary when dialing within Germany
  • Deliveries not available on weekends or national holidays.

Traveling by car
A9 motorway, Munich – Nuremberg, exit at junction 60 (Lenting). Follow the Audi signs for visitors. Free parking is available for Audi customer delivery.

Traveling by train
By train to Ingolstadt Hauptbahnhof (main train station). You can reach Audi Forum Ingolstadt by bus (line 11) or taxi (approx. 5 kilometers).

Popular Tourists’ Attractions in Europe

Visit http://www.travelnotes.org/Europe for the most popular tourists’ attractions in Europe and experience the thrill of a European vacation while driving on the Autobahn, the best routes to explore and more.

Customers should have the following information available when taking delivery

  1. Copy of Bill of Sale / Sales Contract
  2. Passport as photo identification
  3. Driver’s License
  4. Authority for Vehicle Delivery Form
  5. International Factory Collection Voucher

Note: The vehicle must be picked up by the purchaser.

Additional Information regarding driving in Europe during Winter Months:

The Federal Law in Germany requires that all drivers equip their vehicles appropriately for winter driving conditions. Although all-season tires delivered with most Audi vehicles are suited better for winter driving than the S-line performance tires, neither may provide the same level of winter-weather performance as snow tires, especially when driving through snow or ice.* Other countries may have similar or more stringent laws. Please check the appropriate requirements of the country you plan on visiting before driving your vehicle.

* Please see customer Release Form for Winter Driving

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